FAQs (Frequently Asked Questions)

1.  Where do you deliver?

We deliver from Cabuyao, Laguna to New Manila, Quezon City.

2.  Is there a minimum order amount?

Yes, the minimum order amount is P1,500.00 + delivery fee. (This makes all our trips from our farm to you worthwhile!)

3.  How much is the delivery fee?

P100 Zone 1: Laguna residents
P200 Zone 2: South residents
Zone 3: Makati & BGC residents
Zone 4: Pasig, C5, & Quezon CIty residents
Zone 5: Mandaluyong, San Juan, and EDSA-Ortigas Ave. residents

*Delivery is free for orders P5,000 and up. (P3,500 for Laguna residents.)

4.  When will I receive my order?

We deliver twice a week. If you ordered by Sunday, you get your order by the following Tuesday for zones 3-4 and Thursday for zones 1 and 2. If you missed the Sunday cut-off (Whoops, sorry!), you get your stash the next Tuesday. (Patience! We are dealing with living things!) We may accommodate some rush orders, so just holler and we will do our bestest to accommodate.

5. What time will my order arrive?

Your order will be delivered between 2:00 p.m. to 8:00 p.m. However, traffic and extreme weather conditions can be a pain, so we ask you to be yoga-flexible. If we are caught up in traffic or bad weather, we may have no choice but to deliver the following day. Hope that’s cool!

6. How do I pay?

We gratefully accept Bank Deposits, or PayPal.

Here are the bank deets:

Bank:  BPI (Bank of the Philippine Islands)
Account Name:  HOLY CARABAO RETAILERS, INC.
Account No.:  8921-0024-17

7.  Will my items still be fresh?

But of course! We harvest on Tuesday, pack it, and deliver on the same day. Now that’s farm to table! The items are delivered via refrigerated vans, too, so they will be spritely when they get to you.

8.  Where is your city store?

Our Farmers’s Market is at ISIP Building, 6241 Palma corner Mañalac Sts., Poblacion, Makati City (It’s at the back of Ateneo Professional Schools Rockwell.) You must go! It’s the cutest sari-sari store!

9.  Is there a minimum order amount if I pick up?

No, there’s no minimum amount.

10.  What time may I pick up?

You may pick up Tuesday, 4:00 p.m. to 7:00 p.m.